IT Program Delivery

When the program requirements are complex, the implementation for the same is always a challenge for the organisations. In such cases, it is imperative that a specialist program manager is assigned with this responsibility to oversee and deliver the projects/programs as per the plans. Irrespective of the complexity, a specialist program manager would bring a lot of advantages including domain expertise, timely delivery, consistency, conflict avoidance and cost savings, to name a few. An outsourced program manager would take up entire program related responsibilities and relive the in-house management team to focus on business.

As per ISACA, “Program management is the process of managing a group of related projects in a coordinated manner to obtain benefits and control not available from managing them individually.”

In organisations, a program refers to multiple projects which are managed and delivered as a single package. When the program requirements are complex, the implementation for the same is always a challenge for the organisations. With the change in client’s demands, regulatory requirements, innovations, economic and trade uncertainties, it is difficult for organisations to deliver the program with limited budget and within the committed deadlines. Now a days, program management is the main ingredient for initiating and closing the project to achieve predefined objectives within a predetermined time frame.

Once the program is approved by the organisation’s key stake holders such as the board, C-suites or business owners, then a decision should be taken by the committee for sponsoring the project with in-house resources or by using external service providers resources.

Some advantages of an effective IT program delivery using outsourced program managers are as follows:

• Better coordination between management and technical team
• Understanding of the overall risks related to the projects
• Prioritization of multiple projects
• Timely allocation of capable resources
• Status updates to management on the status of various projects
• Effective communication between different project managers

Our program management approach is defined below:

In BDO, our specialties have extensive experience in not only managing their assigned projects, but also in successfully reviving the projects suffering from problems related to cost or budgets. BDO can help objectively and proactively identify and mitigate the problems occurred in the past. We provide the extensive support to our clients in relaunching the project with newly defined scope and timelines, also efficiently manage the resources within the allocated budget.