Job Title: IT Executive
Service Line / Team: Support Services
We at BDO in UAE are a diverse group of individuals from many cultures, and we share a common ambition: to make a difference and be the spontaneous choice in the industry. We have an excellent Partner–to–staff ratio and an encouraging gender ratio, giving you more flexibility and high priority on mentorship and professional development.
At BDO, we understand that being the leader in exceptional client service begins – and ends – with exceptional regard for our people. Relationships matter in our work and interactions with clients and how we work and interact with each other. What differentiates BDO as an employer is our focus on relationships.
Your opportunity
- Administrative Support: Provide general administrative support to ensure the smooth functioning of the team. This includes monitoring the ‘BDO-IT Security’ mailbox and responding on time to requests, ensuring the processing of vendor LPO’s on-time, and maintaining IT Asset inventory, amongst others.
- Document Management: Create, maintain, and organise IT Policies. Ensure documents are properly stored and easily accessible. Assist in the development and implementation of document control procedures.
- Meeting Coordination: Schedule and coordinate IT or IT Security meetings, conferences, and appointments. Prepare meeting agendas, take minutes of meetings, and distribute them to relevant parties.
- Configuration Management Database: Enter and update data in CMDB on a timely basis. Ensure data accuracy and integrity. Generate reports and perform data analysis as required.
- Communication Management: Assist in managing internal and external communications, ensuring transparency through maintaining email and document records. Maintain contact lists and distribute communication to respective parties.
- Facilities Management: Coordinate with relevant vendors and service providers for office maintenance and repairs. Monitor and order IT office supplies and IT equipment as needed.
- Record Keeping: Maintain accurate records of IT financial transactions, invoices, and expenses. Assist in preparing financial reports and budgeting activities.
- Confidentiality and Security: Maintain confidentiality of sensitive information and ensure compliance with IT and data protection policies. Monitor office security and implement appropriate measures to safeguard IT assets and digital assets.
- Cross-Functional Collaboration: Collaborate with other departments and team members to support organisational initiatives and IT projects. Provide administrative assistance and contribute to team efforts when required.
- IT access provisioning: Manage the provisioning of IT access for new employees by coordinating with the outsourced IT management team. Ensure that systems and access are arranged in a timely manner, typically before the first day of the new employee.
- IT access de-provisioning: Coordinate with the outsourced IT management team to effectively remove IT access for departing employees. Ensure that IT accesses are promptly revoked, usually on the employee's last working day.
- Phishing simulation test: Support the manager in preparing for phishing simulation tests.
- Cybersecurity Awareness trainings: Provide assistance to the manager in planning and preparing training content for regular cybersecurity awareness sessions.
- Coordinating and reviewing monthly IT reports required for record-keeping and decision making.
- Support the Head of IT in managing the overall operational requirements of the department.
Key attributes
- The person needs to have an analytical and compliance mindset.
- The person should be eager to learn new technology and adapt to technological changes.
- The person in this role needs to come with good communication skills.
- Focus and discipline are important aspects of this role, along with the ability to pay attention to detail.
- The person must be able to handle multiple projects simultaneously in a deadline driven environment effectively.
- Being organised and skilled at time management is an important aspect of this role.
- The person needs to showcase the ability to work independently and as part of a team and take on new tasks with a moderate level of difficulty.
Key qualification & experience
- Bachelor’s or Post graduation degree in computers from an accredited University.
- Familiarity with fundamental information security standards is desirable.
- Strong interpersonal and commercial acumen.
- Keen to listen, understand and implement creative ideas with the help of available resources.
- Competency in MS Office (esp. MS Excel).
How to join us
We seek people who are driven and who work towards the best interest of the Team and the Firm – passionate professionals who are keen to develop lasting relationships, both internally and with our clients.
Please send in your detailed resume by clicking the below link. If you are successful in your application, one of our resourcing teams will contact you to discuss the next steps.